Your privacy matters to us. This Privacy Policy explains how Cargo Adda (“we,” “our,” or “us”) collects, uses, shares, and protects your personal information when you use our website, mobile app, or related services (collectively, the “Services”). Please take a few minutes to read this policy carefully.

1. Information We Collect

We collect information to provide you with better service and improve your experience. The types of information we may collect include:

a. Information you provide directly:

• Your name, phone number, email, and address
• Company or business name (if applicable)
• Payment and billing details when you make a transaction
• Any information you provide through contact forms or customer support

b. Information collected automatically:

When you use our website or app, we may collect certain details automatically such as:

• IP address, browser type, and device information
• Pages you visit, actions you take, and the time and date of your visit
• Location information (if you allow location access in your device settings)

c. Information from other sources:

We may receive information from our business partners, service providers, or public databases to verify or enhance the data we already have.

2. How We Use Your Information

We use your personal information to:

• Provide and improve our Services
• Communicate with you about updates, orders, or inquiries
• Process payments and manage your account
• Enhance safety, security, and fraud prevention
• Send you promotional offers (only if you’ve opted in)
• Comply with legal obligations and protect our business rights

3. Sharing Your Information

We do not sell your personal data.

We may share information only in the following situations:

• With service providers: who help us with operations like hosting, payments, or deliveries
• With business partners: to complete a transaction or service you’ve requested
• For legal reasons: when required by law or to protect against fraud or security threats
• During business transfers: if Cargo Adda merges with or is acquired by another company

All third parties must agree to protect your data and use it only for the purposes we specify.

4. Data Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection of your data.

5. Your Rights and Choices

You have the right to:

• Access or request a copy of your personal information
• Correct inaccurate information
• Request deletion of your personal data (where legally allowed)
• Opt-out of marketing emails or messages at any time

To exercise these rights, contact us at support@cargoadda.com.

6. Cookies and Tracking Technologies

We use cookies and similar tools to improve site performance and understand user behavior. You can manage or delete cookies through your browser settings. Disabling cookies may limit some features of our Services.

7. Data Retention

We keep your personal information only as long as necessary to provide our Services and meet legal or business requirements. Once no longer needed, your data will be securely deleted or anonymized.

8. Third-Party Links

Our website or app may contain links to other websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children’s Privacy

Cargo Adda does not knowingly collect or store personal information from anyone under 16. If we learn that we have collected data from a child, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted here with an updated effective date. Continued use of our Services means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Cargo Adda Support

Email: support@cargoadda.com

Address: 122/2 CCA Block A Khayaban E Amin Lahore

Website: www.cargoadda.com